Self-service admin dashboard for support tasks
A dashboard that took recurring support work off engineering's plate so the team could focus on enhancements.
CompanyDICK'S Sporting Goods · 2025RoleProduct Design InternTimeline[Add timeline]TeamEngineeringToolsFigma, Jira
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Context
[Which tool the dashboard supports, who the admins are, and how support requests reached engineering.]
What I did
A self-service admin dashboard that consolidates those tasks.
Result
About 8 story points per sprint returned to product work.